StartSmart Online
StartSmart Online is an email based e-learning program designed to build upon the key learning outcomes delivered in the StartSmart workshops. StartSmart Online and its workshops have been created by Changelabs and facilitated with the support of the Commonwealth Bank Foundation.
The conjunction of our face to face workshops and e-learning program may result in the collection of some personal information. At Changelabs we respect the privacy of your personal information.
We are committed to respecting your right to privacy and protecting your personal information. We are bound by the National Privacy Principles in the Privacy Act 1988 (Commonwealth), as well as other applicable laws and code affecting your personal information. Our staff are trained to respect your privacy in accordance with our standards, policies and procedures.
About this Privacy Policy
This Privacy Policy outlines how we manage your personal information. It also describes generally the sort of personal information held and for what purposes, and how that information is collected, held, used and disclosed. Our Privacy Policy applies to all your dealings with us. We encourage you to check our websites regularly for any updates to our Privacy Policy.
Collecting your personal information
If you are accessing a website or online learning tool from our organisation, we will collect and hold your personal information for the purposes of:
- Sending educational emails containing links to lesson plans;
- Providing access to informative videos and other educational online tools;
- Completing basic tests concerning material that was previously touched upon in face-to-face workshops with students.
We may also collect your personal information for the purpose of letting you know about our website and online learning environments in which you may be interested. The information collected may include your name, post or email address, date of birth and other information that Changelabs considers necessary.
We will, if it is reasonable or practicable to do so, collect your personal information from you. This may happen when you fill out information on one of our online learning environments and/or websites. We will not be disclosing your personal information to third parties.
Keeping your personal information accurate and up-to-date
We aim to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date. We will take reasonable steps to make sure this is the case.
Protecting your personal information
We store your information in different ways, including in paper and electronic form. The security of your personal information is important to us and we take reasonable steps to protect it from misuse and loss and unauthorised access, modification or disclosure. Some of the ways we do this are:
- Confidentiality requirement for our employees;
- Document storage security policies;
- Security measures for systems access;
- Providing a discreet environment for confidential discussions;
- Only allowing access to personal information where the individual seeking access has satisfied our identification requirements;
- Access control for our buildings; and
- The security measures described below under “Our Websites”
Your Privacy on the Internet
Our Websites
We take care to ensure that the personal information you give us on our websites is protected. For example, our websites have electronic security systems in place, including the use of firewalls and data encryption. User identifiers, passwords or other access codes may also be used to control access to your personal information.
Links to Other Sites
You may be able to access external websites by clicking on links we have provided. Those other websites are not subject to our privacy standards, policies and procedures. You will need to contact or review those websites directly to ascertain their privacy standards, policies and procedures.
Gaining access to your Personal Information
You can gain access to your personal information. This is subject to some exceptions allowed by law. Factors affecting a right to access include:
Access would pose a serious threat to the life or health of any individual;
- Access would have an unreasonable impact on the privacy of others;
- A frivolous or vexatious request;
- The information relates to a commercially sensitive decision making process;
- Access would be unlawful;
- Denying access is required or authorised by law.
- Access would prejudice enforcement activities relating to criminal activities and other breaches of law, public revenue, a security function or negotiations with you; and
- Legal dispute resolution proceedings;
We will give you reasons if we deny access.
Dealing with us anonymously
You can access our websites and view our online learning environments where it is lawful and practicable to do so. For example you may wish to inquire about the nature of our organisation and the specific type of work we carry out for various organisations.
Your Sensitive Information
Without your consent we will not collect information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of a professional or trade association, membership of a trade union, details health, disability, sexual orientation, or criminal record.
This is subject to some exception including:
- The collection is required by law; and
- When the information is necessary for the establishment, exercise or defence of a legal claim.
Resolving your Privacy Issues
If you have any issues you wish to raise with Changelabs, or would like to discuss any issues about our Privacy policy, then you are able to do so by accessing our website http://www.changelabs.net/.