About Us

Changing the way young
people learn about finance

About Us

Changing the way young
people learn about finance


Content Creation and Quality Assurance Process

The following model outlines the Content Creation and Quality Assurance Process that underpins the development and ongoing delivery of the Start Smart program. 

Hover over the icons to learn about each step.

Tap the icons to learn about each step


Choosing the outcomes that will make the biggest difference to students’ financial behaviour


Building educational content that is engaging
and fun


Ensuring our program is the best it can be

  • Pilot workshops in schools for student and teacher audiences
  • Gather feedback from teachers, students and advisors on how we could improve program content and delivery
  • Refine content based on teacher and student feedback and implement changes to improve program effectiveness


Selecting the right people to bring our
content to life

  • Determine our ideal facilitator, based on what the program is teaching and the target age group
  • Select high quality facilitators though a robust interview process
  • Train and onboard facilitators over a full school term, through training, shadowing and mentoring


Ensuring our program maintains a high quality, and improves over time

  • Collect feedback from students and teachers to measure program satisfaction, quality and impact
  • Update content regularly in response to feedback and new research on financial education
  • Formally measure facilitator quality twice a year
  • Work with external organisations, such as the Australian Council of Education Research and the Business Educators of Australia to: